Our Digital Collections include a variety of different things.  The digital collection management system that we use is CONTENTdm hosted by OCLC.  We try to come up with the best way to present our various materials online so that they not only look good but are as useful as possible to people that want to access them.  Sometimes they are individual images but often they are large multipage items so we combine the digitized images together into a PDF.  One interesting difference between a single image and a PDF is that while an image will look the same to all the people who view our collections online, a PDF can look different depending on the web browser a person uses.

Different browsers include their own PDF plug-ins for viewing a PDF online.  Below are three images of the exact same item in our digital collections.

The first one is viewed in Internet Explorer
InternetExplorer

The second one is viewed in Firefox
Firefox

And the third one is viewed in Google Chrome
GoogleChrome

While the images look similar, all the tools or buttons for using the PDF look different and are located in different places along the top and sides of the image.  I’ve found out from first-hand experience that this can be a little confusing if two people are viewing the same thing but on different browsers and they’re conversing on the phone or through email about how to use the various tools.  While this isn’t really a big deal, it’s good to be aware that even though we strive for consistency in the look and usability of our digital items, we can’t control the differences that show up when using different web browsers.

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